While we're committed to global recharging, it's important to note that our services extend to all countries worldwide, with the exception of those currently facing conflicts or issues. Visit https://mysheida.co.uk/ for international orders.

Membership is not mandatory to place an order. You can make purchases with or without a membership.

To place an order, simply add your chosen products to the cart and proceed to the cart page. Follow the steps provided to complete your order.

You can make payments by credit card. Cash on delivery is not available as a payment method. For purchases totaling 250 $ or more, there is no shipping fee.

You can track your order by logging into https://mysheida.co.uk/ and accessing the "My Order" section. Alternatively, you can contact our customer services via email or phone for more information.Email: 

contact@mysheida.co.uk

WhatsApp: 0533 661 00 37

You can return unopened products within 14 days of receipt. Once the returned items are received and reviewed at our return warehouse, and if approved, a refund will be issued to your bank.

Sheida Cosmetics utilizes Mng Cargo for product delivery. You can track your shipment using the provided tracking number in the Mng Cargo tracking system.

If you need to cancel or make changes to your order, please contact us by phone or email within 1 hour of placing your order.Email: contact@mysheida.co.uk

WhatsApp: 0533 661 00 37

Once the return confirmation of your order is received, the refund will be processed within a maximum of 10 working days and sent to your bank. If the refund has not been received after this period, please contact your bank for assistance